Troubleshooting:
1.) Where can I check/cancel my membership details?
2.) Username and password not working?
3.) No pictures or video in the members section?
1.) Problem - Lost username & password, where can I check my membership details:
You can check your membership details here -
CHECK TICKETSCLUB MEMBERSHIP DETAILS HERE
If you want to cancel your membership-
CANCEL TICKETSCLUB MEMBERSHIP DETAILS HERE
2.) Problem - Username and password not working:
Answer - The first thing you need to check is that your membership is still valid and has not expired.
Secondly, make sure you are typing the details in exactly as you chose them i.e if you used capitals make sure you are typing in capitals, same goes for lower case.
If your username is: username23 then Username24, USERNAME24 wont work. This applies to passwords too.
If you are still having no luck then you can contact the webmaster here. Please include as much information as possible about your membership i.e the email address you used when signing up, username, transaction number etc. Contact Form
3.) Problem - No pictures and video working
in the members section:
Answer - This can be caused by having your security setting on
your firewall set to high.
For those of you who are using Norton Internet Security, these
are the settings that will allow you to view the pics and keep
a good level of security without disabling the software.
With Norton main menu opened click on Privacy Control then
Configure on the right hand side of the window. You will notice
a slide controller on the left of the new panel and beneath
it a button that says Custom Level. Click this button and untick
Enable Browser Privacy. The remaining settings in Norton don't
change but you will be able to view the image in the members
section.
Basically the software was not letting the browser send out
info about itself, this then makes the server security think
it is being compromised and disallows the person from seeing
the images.
I would imagine that other firewall/virus software has similar
settings and can be configured in a similar way.